Returns and Refunds

Thank you for shopping at Biblioteka . We strive to provide you with the best shopping experience. If you are not satisfied with your purchase, we are here to help.

Return conditions

You have 14 days from the date of receipt of the product to return it. To be eligible for a return, your product must be unused and in the same condition as when you received it. The product must also be in its original packaging.

Return process

To initiate a return, please contact us via email or phone:

Once we receive your return request, we will provide you with details on where to send the item.

Return costs

You will be responsible for paying your own shipping costs to return the product. Shipping costs are non-refundable.

Reimbursement

Once we receive and review your return, we will send you an email to let you know that we have received your returned item. We will also notify you whether your refund has been approved or declined. If your return is approved, we will issue a refund to your credit card or original payment method within a certain number of days.

Exceptions

Some items are not eligible for return. These include:

  • Gift cards
  • Sale items
  • Personalized or individual orders

If you have any questions about our return and refund policy, please contact us at the contact details above.